SIGNIFICANCE OF ERP IMPLEMENTATION
The need to invest in an efficient and comprehensive ERP solution is
now widely acknowledged by most businesses. Many have written about how Information Technology is positively impacting
businesses and their growth. The impact was clearly visible in the last decade and ERP technology has been central to
this growth of IT. Indeed, ERP implementation in any organization is the first major milestone for the organization in its
adoption of Information Technology.
Companies have to clearly know what enterprise resource is planning before thinking of
implementing them. The catch word of ERP implementation is speed.
The faster it is implemented the quicker and better are the
advantages and delivery in terms of results. This early process has
another hold. The returns are sought at a shorter period. This
deviation from the conventional practice has become the order of the
day as far as many companies are concerned. Formerly Business
process reengineering played a vital role with respect to
implementation. It is important to know the components of Enterprise
resource planning .Merely defining enterprise resource planning will
not help in this.
This naturally paved way to development of gaps between the actual
results and the one derived during the process of foreseeing. Tuning
ERP as per the whims and fancies of the practices followed in the
company became a routine affair. This led to slogging and dragging
beyond the time limits permitted. It was monetarily pinching and
played havoc in the customer's trust. It is also necessary to
understand that mere ERP planning does not guarantee the benefit of
erp.It has to be implemented as planned after understanding the
components of enterprise resource planning.
What are the
relevant issues in ERP outsourcing?
Enterprise resource planning helps companies in many aspects. In
many cases it has been found that companies would experience a
higher rate of success if ERP operations were vested to an external
third party person. Hence the need of ERP outsourcing arose. Some of
the related points are discussed as below:
The success rate as told above discourages the companies to go for
ERP. Companies that experience a phenomenal growth through ERP are
more than happy with the enterprise applications. But what happens
to the others who have invested millions and got nothing or lost
something. What is the remedy available to them? This has been the
plight of corporate giants.
Many of them have resorted to outsourcing ERP to do away with the
headache of self-proclaimed ERP systems for many reasons like costs,
burden of training and doing everything right from business process
reengineering to undergoing the hilarious procedures in choosing an
ERP vendor. The professional charge of an ERP outsoucing service
provider ranges from $500-$1500 besides consultation fee levied at
periodical basis. It also depends on whether the company goes for
developer ERP outsourcing or consultant ERP outsourcing.
Companies are
known to choose ERP outsourcing for these reasons:
Manpower
deficiencies
IT professionals are always in great demand all over the globe.
It becomes very difficult to retain IT talent pool. The case of an
ERP professional is in no way different. It will be difficult for
the company to train new people on their systems. Such training will
take long time for the person to be acclimatized to the process.
Companies therefore prefer to outsource ERP rather thank relying on
the undependable human factor which exhibits a very high rate of
attrition.
Vague
understanding of ERP
The level of expertise required for ERP during the stages of ERP
training, implementation has to be at par with industry standards.
Unfortunately this does not happen in many companies for reasons
like poor training or apprehension to change or other practical
difficulties.
Companies find themselves strayed with the half-baked knowledge on
ERP. Since this is bound to do more harm than good a large number of
they are keen on ERP outsourcing. The company could also face the
dilemma of choosing developer ERP outsourcing or consultant ERP
outsourcing.
Vagaries of IT Department
The IT departments (comprising of both ERP and non ERP
professionals) are either unable to meet the demands of the ERP
process in the company or not competent enough to carry on the same.
Another issue is that the company does not necessarily heed to their
advice and modifications in every stage. All these could affect
their autonomy which in turn will reflect on the progress of ERP in
the company.
When the company is outsourcings ERP services they are not going to
have any say unless explicitly agreed upon. Moreover the tendency of
the human mind accepts the view of an external person's in the right
sense even if it is a criticism. The company should make a choice
between developer ERP outsourcing and consultant ERP outsourcing.
Conclusion
The above parameters should not be taken as the guiding factor
for ERP outsourcing. It all depends on the needs and circumstances
of the company. ERP outsourcing is not the only solution to ERP.
Rather it is one among the solution to tackle ERP problem. Similarly
ERP outsourcing need not necessarily bring fortunes to the company.
They also have ups and downs which will be discussed in other
articles under relevant heads
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